Why VoIP is The Future of Communication

NECALL Voice & Data
5 min readOct 19, 2022


The internet is an incredible resource for people of all ages and provides different knowledge levels. Whether you want to research a topic that interests you, talk with a friend or family member from halfway around the world, or speak with a business associate who lives in another continent — the online world has thousands of tools.

The internet has brought about profound changes in the way we communicate with others. It’s trackable, and it makes sharing information quick and easy. But not just anyone can get online, and that’s why there are also many benefits associated with making a call via VoIP. You access a phone number whenever you want to make a call instead of dialling it first or waiting for voicemail.

With VoIP, phone calls over the internet are no longer expensive and complex telephone systems but an efficient way of transmitting a digital message. The VoIP protocol allows users to send and receive telephone calls through various devices and platforms, such as smartphones or desktop computers. You can perform multiple activities such as SMS messages, emails, video conferences, and video conferencing. It helps decision-makers make better decisions and increases collaboration and workflow.

This blog will give you a glimpse into the future of VoIP and how new technologies merge with other technologies to benefit us.

5 Benefits of VoIP (Voice over Internet Protocol) telephone system

As stated above, VoIP (Voice over Internet Protocol) replaces wires and telephone lines with the internet and converts voice into data. It allows one to receive calls over the internet and is not bound to a specific location. The other useful functions of VoIP are voicemail, call forwarding, call recording, and many more.

Let’s look at the benefits of VoIP that can reduce costs, improve time management, and increase productivity.

Low cost per call

VoIP phone system for small businesses provides an easy way for businesses to make and receive phone calls over the internet. It utilises Internet Protocol to make calls. Instead of telephone lines, all communication data is turned into packets and sent over the IP network. The IP network you plan to use could be your Internet connection, a direct IP connection to your telephone service provider, or a combination of both.

Simplified Conferencing

Voice over Internet Protocol (VoIP) has removed the need for costly dedicated phone lines by simplifying conferencing and cutting costs. With a converged data network, these features are typically native, and the cost is built into the already lower price of the VoIP service you’re already paying.

In addition, VoIP makes video conferencing simpler as you can transfer various media formats such as images, files, video, and text messages while making phone or video calls. It improves your presentation ability and problem-solving skills.

Service mobility

If your business is on the go, then VoIP service is highly mobile compared to traditional phone systems. A line is assigned with a specific number, and transferring these numbers becomes complicated. Much time is wasted contacting the phone companies to move the line to a new location. But VoIP is different, it is easily transferred to a new location without complications.

Extensive Additional Features

A VoIP system is a flexible business communication solution that allows you to connect various devices to keep your business’ productivity high.

VoIP phone services typically include caller ID, virtual numbers, contact lists, voicemail, etc. All these features are used in more sophisticated ways to boost operational efficiency. For example, voicemails and messages can be forwarded to multiple colleagues with a single click, and voicemail-to-text transcriptions can be sent directly to your inbox to review them while on the go.

More Effective Client Communication

Businesses, entrepreneurs, and professionals always need to have a phone call answered remotely. In today’s world, VoIP allows you to have that functionality without ever having to make a single phone call. It helps your personnel communicate better at the office, at home, or on the go. Professionals can easily make and take calls from any device on the network and integrate call features, including call transfer, conference calling, and caller ID, into their meetings.

Why Small businesses can afford VoIP

VoIP telephone solution provider offers an extensive range of functionalities and plays a vital role in small businesses and their everyday workflow. VoIP has functionality such as

  • Portability
  • Low cost
  • Scalability
  • Uninterrupted communication for business continuity
  • Less maintenance
  • Better time management
  • Increases efficiency

Above are the reason why small businesses have embraced the changes that can decrease the cost and time investments while increasing productivity.

The Future of VoIP

VoIP is future-proof technology. Its unique connectivity and call quality make it easier for businesses to communicate regardless of location or scale. It is an affordable, scalable option for many businesses. As your organisation grows over time without a scalable communications solution, you may find yourself replacing systems before they become obsolete.

One of the most effective ways to ensure that your VoIP telephone system is prepared to meet the future is by taking it into the cloud. A cloud system that manages VoIP calling means that your cloud provider is doing constant maintenance and updates, making VoIP calls more reliable and secure.

It creates the foundation for adopting next-generation technologies and helps organisations leverage their investment in new communications technologies that drive the customer experience.

VoIP is an ideal communication solution for your business. It’s easier to scale, more affordable, and future-proof, so you don’t risk replacing outdated technology.


If you keep thinking about what new technology the future will bring, you will miss the chance your current technology is providing you. If you have never tried VoIP calling or unified communications, it’s time to try it! Enhancing the technology and using it to maximum potential increases your business efficiency and keeps you firmly in this fast-paced, technology-driven world. Try now to Necall voice and data VoIP phone services.

VoIP allows you to make and receive phone calls over a regular internet connection rather than a landline. It enables you to reduce costs and improve your customer service operations with a single phone number, eliminating the often-slow labour-intensive and costly call centre process.



NECALL Voice & Data

We are Perth based telephone system provider company offers business office phones, cabling, installation and maintenance services >> http://www.necall.com.au/